Satisfaction Guarantee
We offer a 60-day satisfaction guarantee on all plans. If you are not satisfied for any reason, contact us within 60 days of purchase for a refund.
Digital Products (Course, Coaching)
- Full refund within 60 days, no questions asked.
- Coaching subscriptions cancelled mid-term receive pro-rata refund of unused time, minus the discount differential if you committed to a longer plan.
- Email support@topmanclinic.com with your order number.
Physical Devices
- Refund within 60 days. Device must be returned in reasonable condition.
- We provide a prepaid return label for orders within our coverage zones.
- Refund processed within 5–7 business days of receiving the return.
- Damaged or defective items received: full refund or replacement, no return needed in most cases.
What's Not Refundable
- Orders outside the 60-day window.
- Original shipping charges on device returns (unless the return is due to our error).
- Gift cards and final-sale items (if any).
Shipping
- Free shipping on all device orders worldwide.
- Orders processed within 1–2 business days.
- Delivery: 5–10 business days (North America), 7–14 days (Europe), 10–21 days (rest of world).
- Discreet unmarked packaging.
- Customs duties, if any, are the recipient's responsibility.
Contact
Refund or shipping questions? Email support@topmanclinic.com with your order number.